Terms and Conditions Of Master Mobile Auto Glass

Master Mobile Auto Glass specializes in auto glass repair and windshield replacement services. Our business operates from 18801 Ventura Blvd Ste 321, Tarzana, CA 91356, United States. We offer mobile services in Tarzana and the surrounding areas. Our business hours are Monday through Saturday from 8 AM to 5 PM. We are closed on Sundays. For inquiries or to schedule an appointment, please contact us at (213) 378-2288 or visit our website at www.mastermobileautoglass.com.

By using our services, you agree that all appointments will be scheduled based on availability, and you understand that we may need to reschedule or cancel appointments due to unforeseen circumstances. We make every effort to provide timely services; however, we cannot guarantee specific time slots due to potential delays in service or traffic conditions. You acknowledge that it is your responsibility to ensure that your vehicle is accessible for service at the agreed time and location. If there are any access issues or special instructions, it is important that you communicate these to our team in advance.

We primarily offer mobile auto glass repair and replacement services in designated areas around Tarzana. If your location falls outside of our usual service area, please contact us to confirm whether we can accommodate your request. Any quotes provided over the phone, via email, or through our website are estimates based on the information provided by the customer. Final pricing may vary depending on the actual condition of the vehicle or the specific work required upon inspection.

Master Mobile Auto Glass accepts multiple forms of payment, including cash and major credit cards. All payments are due upon completion of services, unless otherwise agreed upon in advance. If you have arranged for an invoice, payment terms will be clearly stated, and payment must be made within the specified period. We reserve the right to charge late fees if payment is not made within the agreed timeframe.

We do not offer refunds once a service has been completed, as auto glass repair and replacement services are final. In the unlikely event of faulty workmanship or an issue that cannot be resolved, we will address the problem according to our warranty policy. Customers are encouraged to carefully inspect the work upon completion to ensure satisfaction.

Master Mobile Auto Glass is proud to offer a 12-month warranty on workmanship for all services provided. This warranty covers any defects in materials or installation. However, it does not cover damages caused by misuse, accidents, or third-party interference after the service has been completed. The warranty is limited to repairs or replacements necessary to resolve issues arising from our work. If you experience any problems within this warranty period, please contact us, and we will assess the situation and take appropriate action.

In addition to our workmanship guarantee, we honor any manufacturer warranties associated with the parts we install. It is essential to retain your receipts and any documentation provided during service for warranty claims. Any claims under the manufacturer’s warranty will be subject to their specific terms and conditions.

Master Mobile Auto Glass takes great care in providing high-quality services, but we are not responsible for any incidental or consequential damages resulting from the use of our services. This includes, but is not limited to, damages unrelated to the glass repair or replacement itself, delays in service, or any issues that may arise due to factors beyond our control.

Customers are responsible for disclosing any pre-existing damage to their vehicles before service begins. We are not liable for pre-existing conditions or damage that is not related to the auto glass repair or replacement. It is important that customers provide accurate information about the condition of their vehicle so that we can deliver the best possible service.

If you need to cancel or reschedule your appointment, we kindly request that you notify us at least 24 hours in advance. This allows us to adjust our schedule and provide timely service to other customers. If you fail to notify us within this timeframe, a cancellation fee may apply. We understand that unforeseen circumstances can arise, and we will do our best to accommodate any necessary changes to your appointment.

Rescheduling appointments is subject to availability. We will make every effort to reschedule your appointment at a time that is convenient for you, but we cannot guarantee availability on your preferred date or time. If an appointment must be rescheduled due to weather conditions or other factors beyond our control, we will notify you as soon as possible.

Your privacy is important to us. Any personal information collected during the service scheduling process, whether through our website or over the phone, is used solely for the purpose of providing our services. We do not share or sell your personal information to third parties without your consent, except when required by law. This includes your contact details, vehicle information, and payment information. We take steps to ensure the security of your personal data and comply with all relevant privacy laws and regulations.

All content on the Master Mobile Auto Glass website, including text, images, logos, and other materials, is the intellectual property of Master Mobile Auto Glass. Unauthorized use, reproduction, or distribution of this content is prohibited. You may not copy, modify, or use any content from our website without obtaining prior written permission from us.

Master Mobile Auto Glass reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and the updated terms will become effective immediately. It is your responsibility to review these terms periodically for any updates. By continuing to use our services after changes have been made, you accept the revised terms and conditions.

These terms and conditions are governed by the laws of the State of California. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts located in California. Both parties agree to resolve any disputes amicably and in good faith before pursuing legal action.

For any questions or concerns regarding these terms and conditions, or to inquire about our services, please feel free to contact us using the information below:

Master Mobile Auto Glass

Website: https://www.mastermobileautoglass.com/

Address: 18801 Ventura Blvd Ste 321, Tarzana, CA 91356, United States

Working Hours: Monday - Friday 8 am – 5 pm
Saturday 9 am – 2 pm
Sunday Closed

Phone: (213) 378-2288

By using our website or scheduling services with Master Mobile Auto Glass, you acknowledge that you have read and agreed to these terms and conditions.